Change in consolidated business models: the study of radio taxi cooperatives in Brazil after The inclusion of mobile applications in the market

Keywords: Radio taxi applications, Taxi cooperative, Information technology, ICT, Business model

Abstract

Proliferation of mobile applications modified the taxi cooperative business model. The objective of this research was to verify how the changes in such business model occurred in a scenario of innovation, enhanced by the use of technology. The Pluralist and Multilevel Conceptual Solution was the theoretical lens selected for a qualitative study that covered the cities of São Paulo and Curitiba. Users and managers of cooperatives and applications were interviewed as well as taxi drivers. The most significant contribution of the work is the demonstration of how technology can modify an established business model.

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Published
2018-06-07
How to Cite
Hino, M., Milan, L. F., Cunha, M. A., & Meirelles, F. (2018). Change in consolidated business models: the study of radio taxi cooperatives in Brazil after The inclusion of mobile applications in the market. JISTEM - Journal of Information Systems and Technology Management (Online), 15, e201815009. https://doi.org/10.4301/S1807-1775201815009
Section
Artigo Original