User Embracement and Bonding at a Care Service for Patients with Eating Disorders
DOI:
https://doi.org/10.1590/1982-43272354201313Abstract
User embracement and bonding are technical and political devices that aim to guarantee qualified health care. This study aimed to assess user embracement and bonding among professionals and users at a multidisciplinary care service for people diagnosed with eating disorders. Through fourth-generation evaluation, 16 users and seven professionals were interviewed. Results were grouped in three thematic units: posture, technique and access. Data analysis, based on the dimensions mentioned, disclosed some elements that are necessary to establish user embracement and bonding: service comprehensiveness, intersectoriality, interdisciplinarity, professional training and humanization of care. It was concluded that, from the perspective of users and professionals, the service aims to offer user-centered care through procedures that prioritize the human dimension of the people who receive care, with considerable effectiveness in its actions, despite some limitations and shortages.Downloads
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