Psychological contract as a tool for human resource management

  • Leticia Fantinato Menegon Universidade Presbiteriana Mackenzie
  • Tania Casado Universidade de São Paulo; Faculdade de Economia, Administração e Contabilidade; Centro de Carreiras
Keywords: psychological contract, human resource management, psychological contract violation

Abstract

This research concentrates in a study about one of the specific instruments used by organizations to manage relationships with its employees - the psychological contracts. Through an exploratory and descriptive research, the study addresses the question if and how psychological violation influences the level of voluntary turnover in a consultant firm in operation in Brazil. By means of a qualitative and quantitative method, the research was carried out in one multinational consulting firm in the referred country. The sample, represented by five senior consultants who left the organization voluntarily, tells that the psychological violation occurs in this firm, and the voluntary turnover is associated to it. Besides these results, it has been identified new categories of psychological contract violation's reactions that have not been mentioned by literature yet.

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Published
2006-06-01
How to Cite
Menegon, L., & Casado, T. (2006). Psychological contract as a tool for human resource management. RAUSP MANAGEMENT JOURNAL, 41(2), 125-135. https://doi.org/10.1590/S0080-21072006000200001
Section
Human Resources & Organizations