Quality evaluation of education in institutions of higher learning in joinville, sc

  • Emerson Wagner Mainardes Instituto Catarinense de Pós-Graduação
  • Maria José Carvalho de Souza Domingues Universidade Regional de Blumenau; Programa de Pós-Graduação em Administração
  • Marcelo Deschamps Instituto Catarinense de Pós-Graduação
Keywords: Quality, Higher Education, Graduate in Business Administration

Abstract

Quality can make a difference in competitive markets. In recent years, this is true of the market for higher education. To search for this quality, attributes that determine the quality of a course and an institution of higher learning should be investigated. This study identified key aspects for construction of a quality image for educational services of institutions offering higher learning. The graduate programs in Administration in Joinville were considered to be of high quality according to the 63 attributes evaluated. It was found that the quality image of an institution of higher learning is based on the administration and resources available and value of the course for the labor market and teaching body. The main determinant for the quality of an institution of higher learning is related to the image of the institution in the community.

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Published
2009-03-01
How to Cite
Mainardes, E., Domingues, M., & Deschamps, M. (2009). Quality evaluation of education in institutions of higher learning in joinville, sc . REGE Revista De Gestão, 16(1), 17-32. https://doi.org/10.5700/issn.2177-8736.rege.2009.36659
Section
Ensino em Administração