Communication in health practices: integrative literature review

  • Maria Wanderleya de Lavor Coriolano-Marinus Universidade Federal de Pernambuco
  • Bianca Arruda Manchester de Queiroga Universidade Federal de Pernambuco; Departamento de Fonoaudiologia
  • Lidia Ruiz-Moreno Universidade Federal de São Paulo; Centro de Desenvolvimento do Ensino Superior em Saúde
  • Luciane Soares de Lima Universidade Federal de Pernambuco; Departamento de Enfermagem

Abstract

Objectives this study aims to describe the main thematic axes explored in the communication field in health practices in the scenarios of the Unified Health System (SUS). Method integrative literature review conducted by means of search for articles in the databases Latin American Literature on Health Sciences (LILACS), International Literature on Health Sciences (MedLine), and Science Direct, using the descriptors: health communication or communication. A crossing of the descriptors communication and health education was provided. Results four themes were constructed: 1) communication to establish relationships between health professionals and users; 2) (in)communication: barriers to the communicative act, 3) communication and health professional education; and 4) communicative health models: search for the dialogic model. Conclusion by understanding dialogic communication, which must be observed in communication, the new requirements posed by the legalization of SUS have shown weaknesses of the single-line and vertical communication model and the need to provide health professionals, since the undergraduate course, with knowledge that enable dialogic communication practices. The challenge of reflective and participatory experiences in the various health care settings still remains, in order to promote a sharing of knowledge that leads to understanding between the interlocutors involved in the communicative act.

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Published
2014-12-01
How to Cite
Coriolano-Marinus, M., Queiroga, B., Ruiz-Moreno, L., & Lima, L. (2014). Communication in health practices: integrative literature review . Saúde E Sociedade, 23(4), 1356-1369. https://doi.org/10.1590/S0104-12902014000400019
Section
Articles