Translation and validation of the Brazilian version of the Dentist Satisfaction Survey


  • Edgard Michel-Crosato Department of Community Dentistry, School of Dentistry, University of São Paulo, São Paulo, SP
  • Paola Sampaio Gonzales Department of Community Dentistry, School of Dentistry, University of São Paulo, São Paulo, SP
  • Eduardo Hebling Department of Community Dentistry, Piracicaba Dental School, University of Campinas, Campinas, SP
  • Rogério Nogueira de Oliveira Department of Community Dentistry, School of Dentistry, University of São Paulo, São Paulo, SP
  • Maria Gabriela Haye Biazevic Department of Community Dentistry, School of Dentistry, University of São Paulo, São Paulo, SP



Job Satisfaction, Dentistry, Translations, Validation Studies.


Objectives: The aims of this study were to evaluate the level of overall job satisfaction among a group of Brazilian dentists and to test the validity of a cross-cultural translation to Brazilian Portuguese of the modifi ed version of the Dentist Satisfaction Survey (DSS). Methods: This cross-sectional study had the participation of 605 dentists practicing in public dental care services in São Paulo, SP, Brazil. Job satisfaction was measured by a modifi ed version of the DSS, which is based on responses to a 29-item self-administrated questionnaire, using a 5-point Likert scale. The items were translated into Brazilian Portuguese, back-translated and compared with the original English version. Measures for internal consistency and concurrent validity were calculated, respectively, by Cronbach’s α coeffi cient and Spearman’s correlation coeffi cient. Results: The level of overall job satisfaction among the sample was 2.86 (± 0.20) out of 5 on the Likert scale. Cronbach’s α (0.83) showed a good internal consistency and homogeneity between items. Item-scale reliability correlations were good. Conclusion: The level of overall job satisfaction was neutral. Further actions and policies have been developed to increase the level of job satisfaction among Brazilian dentists working in the public sector. The Portuguese version of the modifi ed DSS showed satisfactory psychometric properties regarding its reliability, reproducibility and validity for the Brazilian culture.


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Original Research