ICT STRATEGIC PLANNING AT PUBLIC HIGHER EDUCATIONAL ORGANIZATIONS: BUILDING AN APPROACH THROUGH ACTION RESEARCH AT UNIRIO

Authors

  • Luiza Goncalves de Paula Universidade Federal do Estado do Rio de Janeiro
  • Renata Mendes Araujo Universidade Federal do Estado do Rio de Janeiro
  • Asterio Kiyoshi Tanaka Universidade Federal do Estado do Rio de Janeiro
  • Claudia Cappelli Universidade Federal do Estado do Rio de Janeiro

DOI:

https://doi.org/10.4301/S1807-17752015000200009

Abstract

This paper's main contribution is the description of the process and experience in developing Information and Communication Technology strategic planning at a Brazilian public higher education institution. Action research was used as the scientific method and each of its research steps are presented. It also presents the instruments that were built for assessing organizational needs, the institutional diagnosis form, the required adaptations in the SISP ICT strategic planning model, as well as the reflections about the ICT strategic development process for this particular organizational context. The results evidence the feasibility of use and adaptability of the SISP ICT strategic planning model, enabling the effective ICT strategic development in similar contexts.

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Published

2015-08-01

How to Cite

Paula, L. G. de, Araujo, R. M., Tanaka, A. K., & Cappelli, C. (2015). ICT STRATEGIC PLANNING AT PUBLIC HIGHER EDUCATIONAL ORGANIZATIONS: BUILDING AN APPROACH THROUGH ACTION RESEARCH AT UNIRIO. Journal of Information Systems and Technology Management, 12(2), 351-370. https://doi.org/10.4301/S1807-17752015000200009

Issue

Vol. 12 No. 2 (2015)

Section

Artigo Original