Risk analysis in information technology and communication outsourcing
Keywords:Information Technology, Outsourcing, Risk Analysis, Private Sector, Survey
AbstractThis research aims at evaluating the risk analysis process in Information Technology and Communication (ICT) outsourcing conducted by organizations of the private sector. The research is characterized by being a descriptive, quantitative and transversal type study, which was used the survey method. Data were collected through questionnaire, the sample is not random and we used a convenience sampling process. The research made contributions to understanding the risk analysis process in ICT services outsourcing, and identified statistically significant relationships between risk analysis, organization's size and its industry, and between risk analysis and diversity of outsourced services.
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How to Cite
Prado, E. P. V. (2011). Risk analysis in information technology and communication outsourcing . JISTEM - Journal of Information Systems and Technology Management (Online), 8(3), 605-618. https://doi.org/10.4301/S1807-17752011000300005