Risk analysis in information technology and communication outsourcing

Authors

  • Edmir Parada Vasques Prado University of São Paulo; Escola de Artes, Ciências e Humanidades

DOI:

https://doi.org/10.4301/S1807-17752011000300005

Keywords:

Information Technology, Outsourcing, Risk Analysis, Private Sector, Survey

Abstract

This research aims at evaluating the risk analysis process in Information Technology and Communication (ICT) outsourcing conducted by organizations of the private sector. The research is characterized by being a descriptive, quantitative and transversal type study, which was used the survey method. Data were collected through questionnaire, the sample is not random and we used a convenience sampling process. The research made contributions to understanding the risk analysis process in ICT services outsourcing, and identified statistically significant relationships between risk analysis, organization's size and its industry, and between risk analysis and diversity of outsourced services.

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Published

2011-12-01

How to Cite

Prado, E. P. V. (2011). Risk analysis in information technology and communication outsourcing . JISTEM - Journal of Information Systems and Technology Management (Online), 8(3), 605-618. https://doi.org/10.4301/S1807-17752011000300005

Issue

Section

nd1196546682