5th CONTECSI results - International Conference on Information Systems and Technology Management . Journal of Information Systems and Technology Management, [S. l.], v. 5, n. 2, p. 391–426, 2008. DOI: 10.4301/S1807-17752008000200011. Disponível em: https://www.revistas.usp.br/jistem/article/view/12811.. Acesso em: 18 may. 2024.