Envolvimento de usuários em projeto de edifícios – revisão do estado da arte
DOI:
https://doi.org/10.11606/issn.2317-2762.posfau.2019.151752Palavras-chave:
Envolvimento de Usuários, Projeto Participativo, Codesign, Processo de Projeto, EdifíciosResumo
Este artigo reporta os resultados de uma revisão sistemática de literatura sobre as definições e níveis de envolvimento de usuários no processo de projeto. Embora muitos estudos tenham ressaltado a importância do envolvimento de usuários para a qualidade tanto do processo quanto do produto final, o termo ainda não possui uma definição clara, e diferentes modelos descrevem diversos níveis de envolvimento, o que dificulta a consolidação do conhecimento nesta área. O presente estudo foca o mapeamento das definições de envolvimento de usuários e comparações das diferentes propostas de níveis de envolvimento, para delinear uma definição clara do termo, baseada nos níveis de envolvimento, e contribuir para a consolidação da teoria de envolvimento do usuário na área de projeto de arquitetura. Além disto, a presente pesquisa auxilia arquitetos a encontrar o nível de envolvimento de usuário mais apropriado ao projeto que desenvolvem, contribuindo para a melhoria desta prática.
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