SIPOC-OI: a proposal for open innovation in supply chains
Palavras-chave:Supply chain, Open innovation, SIPOC, Integrative review
Purpose – Regarding the premises of open innovation (OI) in terms of knowledge sources, this paper aims to
discuss how to manage the existing sources of knowledge in supply chains.
Design/methodology/approach – An integrative review was developed focusing on studies related to
supply chain and OI, seeking to understand the relationships between them, supporting the innovative
Findings – The SIPOC-OI was proposed as a tool to support the management of knowledge sources present in
the supply chain, promoting efficiency to the company and improving its innovative capacity.
Research limitations/implications – The conceptual proposal should be empirically verified to
understand the management tool’s obstacles and benefits for a company’s innovation performance.
Additionally, it would be useful to understand the results of this proposal in the relationships between
agents of the chain, as well as the direction (inbound, outbound or coupled). Additionally, relevant points were
highlighted as future agendas.
Practical implications – The point of view based on OI treats the collaboration’s aspects and its benefits to
agents, which becomes an essential factor in improving the entire chain’s integration and performance.
Originality/value – The analysis of the flow of knowledge in supply chains from an OI perspective is an
innovation in theory. Besides, the multidisciplinary proposal is expressed in the framework developed as it
is based on a tool from engineering. Supply chain competencies/mindset is important to develop OI as well
as is the contrary – there is a mutual practical and theoretical relevance between the integration of the
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