VINCENZI, T. B. D.; CUNHA, J. C. da . Open innovation and performance in the service sector. INMR - Innovation & Management Review, [S. l.], v. 18, n. 4, p. 382-399, 2021. DOI: 10.1108/INMR-01-2020-0004. Disponível em: https://www.revistas.usp.br/rai/article/view/193120. Acesso em: 20 mar. 2023.