Organizational culture and climate for patient safety in Intensive Care Units

  • Thaiana Helena Roma Santiago Universidade de São Paulo; Escola de Enfermagem
  • Ruth Natalia Teresa Turrini Universidade de São Paulo; Escola de Enfermagem; Departamento de Enfermagem Médico-Cirúrgica

Abstract

Objective To assess the perception of health professionals about patient safety climate and culture in different intensive care units (ICUs) and the relationship between scores obtained on the Hospital Survey on Patient Safety Culture (HSOPSC) and the Safety Attitudes Questionnaire (SAQ). Method A cross-sectional study conducted at a teaching hospital in the state of São Paulo, Brazil, in March and April 2014. As data gathering instruments, the HSOPSC, SAQ and a questionnaire with sociodemographic and professional information about the staff working in an adult, pediatric and neonatal ICU were used. Data analysis was conducted with descriptive statistics. Results The scales presented good reliability. Greater weaknesses in patient safety were observed in the Working conditions andPerceptions of management domains of the SAQ and in the Nonpunitive response to error domain of the HSOPSC. The strengths indicated by the SAQ wereTeamwork climate and Job satisfactionand by the HSOPC, Supervisor/manager expectations and actions promoting safety and Organizational learning-continuous improvement. Job satisfaction was higher among neonatal ICU workers when compared with the other ICUs. The adult ICU presented lower scores for most of the SAQ and HSOPSC domains. The scales presented moderate correlation between them (r=0.66). Conclusion There were differences in perception regarding patient safety among ICUs, which corroborates the existence of local microcultures. The study did not demonstrate equivalence between the SAQ and the HSOPSC.

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Published
2015-12-01
How to Cite
Santiago, T., & Turrini, R. (2015). Organizational culture and climate for patient safety in Intensive Care Units . Revista Da Escola De Enfermagem Da USP, 49(spe), 123-130. https://doi.org/10.1590/S0080-623420150000700018
Section
Original Articles