Aspects of nurses' communication with hearing impaired persons

Abstract

The communicative process of individuals with hearing limitation is jeopardized. This article is aimed at exploring nurses' communication aspects with hearing impaired persons. It is a descriptive-exploratory study conducted in hospitals in Fortaleza, State of Ceará, from May to June of 2004 through open interviews that were analyzed qualitatively. The nurses perceived communication with hearing impaired persons as difficult, although some had a satisfactory performance. In the process, some mention the use of both nonverbal communication, such as mimics and lip reading, and verbal oral and written communication. Others resorted to the person that accompanies the patient, thus breaking the confidentiality of the consultation. To enhance communication, professional preparation in the undergraduate course and through Libras courses is suggested. The conclusion is that it is difficult for nurses to communicate with hearing impaired persons.