The Influence of Services’ Quality Dimensions on Customer Satisfaction: A Study on a Pest Control Firm. REGE Revista de Gestão, [S. l.], v. 20, n. 1, p. 93–112, 2013. DOI: 10.5700/issn.2177-8736.rege.2013.62002. Disponível em: https://www.revistas.usp.br/rege/article/view/62002.. Acesso em: 2 may. 2024.