RAUSP Management Journal https://www.revistas.usp.br/rmj Universidade de São Paulo. Faculdade de Economia, Administração e Contabilidade en-US RAUSP Management Journal 2531-0488 <p>Management Department of the School of Economics, Management and Accounting of the University of São Paulo.</p><p>The publication of article segments is allowed, subject to prior authorization and source identification.</p><p>Copyright is regulated under <a href="http://creativecommons.org/licenses/by/4.0" target="_blank">Licença Creative Commons Attribution</a></p> Special issue call for papers https://www.revistas.usp.br/rmj/article/view/157848 Maria Sylvia Macchione Saes Flavio Hourneaux Junior ##submission.copyrightStatement## http://creativecommons.org/licenses/by/4.0 2019-05-08 2019-05-08 54 1 2 3 10.1108/RAUSP-02-2019-113 Reflecting on the role of universities in the fight against corruption https://www.revistas.usp.br/rmj/article/view/157850 <p>Purpose – Corruption continues to ravage societies around the world. The fight against corruption can be fruitful only if approached from multiple standpoints. Thus, corruption must also be approached from an academic and educational perspective. The purpose of this paper is to provide a good practice example of how universities and business schools can take actions to align themselves with the international sustainability and anticorruption agenda. Design/methodology/approach – The six principles of the United Nations Principles for Responsible Management Education (PRME) provide a framework for higher education institutions to address corruptionrelated issues. This paper presents the case story of the Swiss-based University of Applied Sciences HTW Chur, which developed an academic working agenda on corruption-related topics based on the principles of the PRME. Findings – The case story shares the actions that HTW Chur has taken and the benefits that have resulted from the university’s work. The findings show that to address corruption-related issues, scholars from the university took actions related to four principles in the PRME: method, research, partnership and dialogue. Furthermore, the results indicate that in addition to the university itself, public and private institutions have also profited from the actions taken. Research limitations/implications – This paper is founded on a single case story; thus, the usual limitations of this research design apply. Practical implications – It becomes apparent that the needs of the private sector in the fight against corruption could be addressed by engaging in and strengthening partnerships with universities. Thus, it seems beneficial to develop guidelines and standards to facilitate collaborations and dialogue in a participatory and transparent way. Originality/value – The paper provides a good practice example of how universities can take actions to align themselves with the international sustainability and anticorruption agenda.</p> Christian Hauser ##submission.copyrightStatement## http://creativecommons.org/licenses/by/4.0 2019-05-08 2019-05-08 54 1 4 13 10.1108/RAUSP-09-2018-0080 The value of technology affordances to improve the management of nonprofit organizations https://www.revistas.usp.br/rmj/article/view/157851 <p>Purpose – This paper aims to investigate the benefits generated by the use of new technologies by nonprofit organizations, with focus on how these artefacts can improve their ability to achieve their social mission. Design/methodology/approach – To understand the potential use of technology by a nonprofit organization, the concept of affordance was applied. The authors propose a processual model of affordances’ interdependences that enrich the extant literature. Six nonprofit organizations in two Brazilian regions were deeply investigated using a multiple case study method. Findings – The authors identified new sub-categories of technology affordances, which are not just related to nonprofit but that could be also applied to other types, including for-profit. Sub-categories of affordances seem to play different roles in the actualization process. The authors are not proposing determinist connections among sub-categories, but they argue that they sustain some sub-categories precede or create the condition for others to emerge. Originality/value – Nonprofit organizations lack theoretical and empirical investigations on management in general and on technology management in particular. In its turn, the technology field does not pay much attention, both in terms of research and practice, to the specificities of the third sector where the nonprofit organizations operate. This process model of potential uses of new technologies that might favor nonprofit organizations contributes to the cross-fertilization between two distinct fields: third sector and technology management.</p> Debora Bobsin Maira Petrini Marlei Pozzebon ##submission.copyrightStatement## http://creativecommons.org/licenses/by/4.0 2019-05-08 2019-05-08 54 1 14 37 10.1108/RAUSP-07-2018-0045 Comparing attitudes of public servants and outsourced employees https://www.revistas.usp.br/rmj/article/view/157852 <p>Purpose – The purpose of this study was to compare and analyze the job satisfaction, organizational commitment and turnover intention of professors, technical-administrative servants and outsourced workers of the Federal University of the State of Rio de Janeiro (UNIRIO). Design/methodology/approach – The authors conducted analyses of variance, with the multiple comparisons made using Tukey’s post hoc tests, as well as regression analyses. The sample of 297 workers included 115 faculty members, 86 technical-administrative servants and 96 outsourced employees. Findings – The results showed that the job satisfaction of outsourced workers was significantly higher than that of the public servants. On the other hand, professors presented the highest level of affective commitment, significantly higher than technical-administrative employees and outsourced workers. Turnover intention of outsourced workers was lower than that of technical-administrative employees, despite the stability of the latter group. Practical implications – From a practical standpoint, the results may guide the development human resource management policies and practices aligned with the reality and the needs of public servants and outsourced employees, thus fostering their job satisfaction, commitment and retention. Originality/value – This study is relevant given the increased use of outsourced labor in the public administration and the relative paucity of empirical studies with this group of workers, as evidenced by the review of the national literature. Moreover, as the theme of outsourcing is quite controversial, the authors hope this new evidence contributes to the debate.</p> Lucia B. Oliveira Elson Mário Toja Couto Monteiro da Costa ##submission.copyrightStatement## http://creativecommons.org/licenses/by/4.0 2019-05-08 2019-05-08 54 1 38 53 10.1108/RAUSP-07-2018-0049 Effects of the management control system in unethical behaviors https://www.revistas.usp.br/rmj/article/view/157854 <p>Purpose – This study investigates which dimensions of the management control system (MCS) increase the perception of organizational justice and reduce unethical behavior in the perception of managers. The purpose of this paper is to validate the theoretical model of the study of Langevin and Mendoza (2012), testing the theoretical hypotheses formulated by the authors. Design/methodology/approach – A survey was performed in companies listed among the Best and Largest of Exame Magazine, and the sample is composed of 102 respondents of the research, which consists of 41 assertions. Findings – The results of the structural equation modeling show that the definition of objectives increases the perception of procedural justice, but the same was not observed regarding the remuneration of the managers. Likewise, disregarding aspects that are uncontrollable by managers in performance evaluation does not lead to the perception of procedural and distributive justice. However, feedback quality leads to the understanding that the MCS is fair. Perception of procedural and distributive justice was also observed in the use of multiple measures of performance by the company. Research limitations/implications – Other factors that have not been investigated may interfere with and contribute to the reduction of unethical behavior (budget slack and data manipulation). Originality/value – The only variable that interferes in the reduction of unethical behavior is feedback quality. The non-confirmation of all the hypotheses instigates the replication of the research in other contexts for empirical validation of the theoretical model of Langevin and Mendoza (2012).</p> Luciana Klein Ilse Maria Beuren Delci Dal Vesco ##submission.copyrightStatement## http://creativecommons.org/licenses/by/4.0 2019-05-08 2019-05-08 54 1 54 76 10.1108/RAUSP-06-2018-0036 Financial literacy in Brazil – do knowledge and self-confidence relate with behavior? https://www.revistas.usp.br/rmj/article/view/157855 <p>Purpose – People are increasingly responsible for making sound financial decisions to foster their financial satisfaction and well-being, which magnifies the importance of financial literacy, and this concept and measurement is still not yet crystallized in the literature, specifically capturing different behavior perceptions. Moreover, there is not a distinction based on different classifications of behavior, such as over or underconfidence, to understand the relation between literacy and decision process. To fill this gap, this paper aims to investigate whether the financial literacy conceptual model proposed applies similarly to every group independently of their previous self-confidence perception. For this purpose and quality control, OECD (2016) data were used with a final sample of 1,487 Brazilian citizens. Quantitative analysis technique using partial least squares structural equations path modeling and differences between groups using multi-group analysis was applied. In line with general studies, when analyzing the financial literacy usual model for the group as a whole, financial knowledge construct positively influences self-confidence, and both together positively affect financial behavior. However, for individuals with low financial knowledge and low self-confidence, as well as for those with too much or too little confidence, the model did not hold. Therefore, self-confidence perception influences the way financial knowledge is used for financial decisions and should be addressed in financial education and training to be more effective. Design/methodology/approach – To operationalize the variables and test the paper’s hypotheses, the authors used the methodology developed in OECD (2016), based on the research instrument’s Brazilian application adapted from the questionnaire developed in OECD (2015), with data initially used and made available by Garber and Koyama (2016). Based on the recommendations of Hair Jr et al. (2017a, 2017b), the authors used partial least squares modeling PLS-PM (SmartPLS 3.2.6) to estimate the structural models. Findings – Concerning structural relationships, the final model showed knowledge with a positive influence on self-confidence, self-confidence with a positive effect on behavior and knowledge with a positive influence on behavior, both directly and, through its relationship with self-confidence, indirectly. This underscores that, for the total sample, the greater people’s knowledge and self-confidence, the better their behavior. The unexpected absence of attitude in the final model, even allowing for potential measurement problems, brings up an important reflection on the mediating effect that the self-control variable may exert between attitude and behavior. A person may believe that saving for the future is important (attitude) but whether they actually save (behavior) may depend on self-control, which is needed to prevent immediate gains from being prioritized in practice. Research limitations/implications – The findings reported so far concern the study’s total sample. However, as expected from the literature review that provides the basis for the sixth and the most important hypothesis, respondents were found to be heterogeneous in terms of knowledge and self-confidence levels. These differences were evaluated by means of multi-group analyses that indicated that the model does not apply to respondents with low knowledge and low self-confidence and to those who are over- and underconfident. This implies inferring that financial education programs may be of little use if they only address technical knowledge development and fail to consider behavioral aspects such as those related to selfconfidence, as this paper points out, and others. This signals the importance of diagnosing people’s profiles to enable developing solutions capable of minimizing the presence of behavioral biases. This need to be studied further. Practical implications – The results imply inferring that financial education programs may be of little use if they only address technical knowledge development and fail to consider behavioral aspects such as those related to self-confidence, as this paper points out, and others. Models must be reviewed in light of natural diferences of cognition and lead to customized financial education. Social implications – This signals the importance of diagnosing people’s profiles to enable developing solutions capable of minimizing the presence of behavioral biases. Therefore, not only training topics in personal finance but also a deeper education program since the kindergarden must be considered. Originality/value – Its practical contribution is to suggest the development of financial education programs that also take account of the potential presence of behavioral biases, which may prevent the misallocation of (scarce) public- and private-sector funds stemming from a limited focus on developing the population’s actual financial knowledge.</p> Thiago Borges Ramalho Denis Forte ##submission.copyrightStatement## http://creativecommons.org/licenses/by/4.0 2019-05-08 2019-05-08 54 1 77 95 10.1108/RAUSP-04-2018-0008 High-growth firms and scale-ups https://www.revistas.usp.br/rmj/article/view/157856 <p>Purpose – This paper aims to conduct an extensive review and advances a framework for the literature of high-growth firms (HGFs) and scale-ups. Design/methodology/approach – This paper takes the form of a literature review. Findings – The author makes three specific contributions. First, he presents a broad review of high growth in firms, shedding light on the different levels of analysis. Second, he advances a characterization of scale-up companies to enable a better basis for discussion. Finally, he identifies gaps in the existing literature and suggest paths for future research. Originality/value – The interest in HGFs and those referred to as scale-ups has increased considerably in recent years. Despite this trend, existing studies still have conceptual divergences and a gap separating theoretical inputs from the actual experiences of entrepreneurs.</p> Guilherme Fowler A. Monteiro ##submission.copyrightStatement## http://creativecommons.org/licenses/by/4.0 2019-05-08 2019-05-08 54 1 96 111 10.1108/RAUSP-03-2018-0004 Prospects for institutional research https://www.revistas.usp.br/rmj/article/view/157858 Geoffrey M. Hodgson ##submission.copyrightStatement## http://creativecommons.org/licenses/by/4.0 2019-05-08 2019-05-08 54 1 112 120 10.1108/RAUSP-11-2018-0112