Model for the evaluation of drug-dispensing services in primary health care

Authors

  • Vanessa de Bona Sartor Universidade Federal de Santa Catarina; Centro de Ciências da Saúde
  • Sergio Fernando Torres de Freitas Universidade Federal de Santa Catarina; Centro de Ciências da Saúde; Departamento de Saúde Pública

DOI:

https://doi.org/10.1590/S0034-8910.2014048005135

Abstract

OBJECTIVE To develop a model for evaluating the efficacy of drug-dispensing service in primary health care. METHODS An efficacy criterion was adopted to determine the level of achievement of the service objectives. The evaluation model was developed on the basis of a literature search and discussions with experts. The applicability test of the model was conducted in 15 primary health care units in the city of Florianópolis, state of Santa Catarina, in 2010, and data were recorded in structured and pretested questionnaires. RESULTS The model developed was evaluated using five dimensions of analysis for analysis. The model was suitable for evaluating service efficacy and helped to identify the critical points of each service dimension. CONCLUSIONS Adaptations to the data collection technique may be required to adjust for the reality and needs of each situation. The evaluation of the drug-dispensing service should promote adequate access to medications supplied through the public health system.

Published

2014-10-01

How to Cite

Sartor, V. de B., & Freitas, S. F. T. de. (2014). Model for the evaluation of drug-dispensing services in primary health care . Revista De Saúde Pública, 48(5), 827-836. https://doi.org/10.1590/S0034-8910.2014048005135

Issue

Section

Prática de Saúde Pública