Silva, Rita de Cássia Costa da, Marcelo Caldeira Pedroso, and Paola Zucchi. “ Ombudsmen in Health Care: Case Study of a Municipal Health Ombudsman ”. Revista de Saúde Pública 48, no. 1 (February 1, 2014): 134–141. Accessed May 23, 2024. https://www.revistas.usp.br/rsp/article/view/80605.