Work objective in emergency wards: professionals' conceptions

Authors

  • Estela Regina Garlet Universidade Federal do Rio Grande do Sul; Escola de Enfermagem
  • Maria Alice Dias da Silva Lima Universidade Federal do Rio Grande do Sul; Escola de Enfermagem
  • José Luís Guedes dos Santos Universidade Federal do Rio Grande do Sul; Escola de Enfermagem
  • Giselda Quintana Marques Universidade Federal do Rio Grande do Sul; Escola de Enfermagem

DOI:

https://doi.org/10.1590/S0104-11692009000400016

Keywords:

emergencies, emergency medical services, patient care team, organization and administration

Abstract

This qualitative case study aimed to analyze how health team professionals perceive the work objective in one emergency unit. The place of study was a hospital emergency ward in the state of Rio Grande do Sul, Brazil. Data collection was conducted through observation and semi-structured interview. The results disclose the divergence between the health needs that make users seek health care in the emergency ward; and the work objective at that ward as highlighted by the professionals. The work team shows dissatisfaction due to the excessive search for care that cannot be classified as emergency, highlighting the number of attendances as a justification for resistance to perform the work and lack of commitment in care production.

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Published

2009-08-01

Issue

Vol. 17 No. 4 (2009)

Section

Original Articles

License

RLAE’s authorship concept is based on the substantial contribution by each of the individuals listed as authors, mainly in terms of conceiving and planning the research project, collecting or analyzing and interpreting data, writing and critical review. Indication of authors’ names under the article title is limited to six. If more, authors are listed on the online submission form under Acknowledgements. The possibility of including more than six authors will only be examined on multicenter studies, considering the explanations presented by the authors.
Including names of authors whose contribution does not fit into the above criteria cannot be justified. Those names can be included in the Acknowledgements section.
 Authors are fully responsible for the concepts disseminated in their manuscripts, which do not necessarily reflect the editors’ and editorial board’s opinion.

 

How to Cite

Work objective in emergency wards: professionals’ conceptions. (2009). Revista Latino-Americana De Enfermagem, 17(4), 535-540. https://doi.org/10.1590/S0104-11692009000400016