Coping mechanisms used by non-burned out and burned out workers in the family health strategy

Authors

  • Letícia de Lima Trindade Universidade Paranaense; Centro Universitário Católico do Sudoeste do Paraná
  • Liana Lautert Universidade Federal do Rio Grande do Sul; Escola de Enfermagem
  • Carmem Lúcia Colomé Beck Universidade Federal de Santa Maria

DOI:

https://doi.org/10.1590/S0104-11692009000500002

Keywords:

nursing, stress, workers' health, family health program

Abstract

This study aimed to investigate stress coping mechanisms used by workers of 16 Family Health Strategy (FHS) teams in Santa Maria, RS, Brazil. Six workers with scores compatible with the Burnout Syndrome, identified through the Maslach Burnout Inventory, and six workers without the syndrome were interviewed in January and February 2007. In the reports' content analysis, we identified that burned out workers predominantly used individual mechanisms to cope with occupational problems, while non-burned out workers sought collective mechanisms. These findings indicate the importance of interpersonal relationships among FHS team members to cope with occupational stress and the need to develop collective strategies to prevent stress and maintain workers' health.

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Published

2009-10-01

Issue

Vol. 17 No. 5 (2009)

Section

Original Articles

License

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Including names of authors whose contribution does not fit into the above criteria cannot be justified. Those names can be included in the Acknowledgements section.
 Authors are fully responsible for the concepts disseminated in their manuscripts, which do not necessarily reflect the editors’ and editorial board’s opinion.

 

How to Cite

Coping mechanisms used by non-burned out and burned out workers in the family health strategy. (2009). Revista Latino-Americana De Enfermagem, 17(5), 607-612. https://doi.org/10.1590/S0104-11692009000500002