Humanization and work environment in health professionals' view

Abstract

Health professionals are particularly susceptible to occupational stress due to the nature of the work in this field and their conditions in the institutions. The National Politics of Humanization (PNH), concerned with this situation, considers transforming actions in health practices and in the management of the work processes that start by understanding the work environment according to the workers' perspective. To understand this work view at CRT-DST/IDS, we conducted, in 2005, a survey of psychosocial factors of work (aspects regarding work organization and interpersonal relations). The results showed that workers at CRT-DST/AIDS have a high level of awareness and motivation. However, they were dissatisfied with participation and autonomy in the work process. In 2007, with the creation of a sector directed to Professional and Institutional Development, the task of studying further the issues raised by the survey was set with the purpose of proposing answers to help consolidate PNH in the institutional life of CRT-DST/AIDS.